Rod Warranty Policy and Claims
Thank you for your purchase of a 6th Sense Lux fishing rod – we definitely appreciate your business. 6th Sense offers two warranty programs for the Lux rod: a 3 year limited warranty on defects as well as an accidental replacement warranty.
3 Year Limited Warranty – Rod Defects
All Lux rods are covered from damage that occurs during normal fishing conditions as a result of craftmanship or material defects. While this is very rare, we do understand it can happen. All rods covered under this warranty will be replaced free of charge.
Accidental Replacement Warranty
Accidents happen – we understand that. For rod damages not covered under the 3 year limited defective warranty, 6th Sense offers a replacement program for a new rod. We simply require a one-time $75 payment for a replacement (plus return shipping costs). If we no longer offer the model you are returning, we will replace it with the most comparable model available.
For all warranty claims, the following requirements must be met:
Owner must be the original owner
Proof of purchase required
Broken rod guides are not covered (guides can typically be replaced for less than the cost of return shipping)
The customer is required to pay for return shipping costs to our facility
To initiate the claim, please complete the form below. The damaged rod must then be shipped to the following address:
If necessary, the rod can be sectioned to save on shipping costs; however, we must be able to clearly see the damaged area of the rod as well as the 6th Sense logo and model in order to correctly disposition the incident.
Upon receipt of the rod, we will perform an internal inspection to verify the claim. You will be contacted with 10 business days after receipt of your rod.